Who we help

One trade. Four kinds of relationship.

A builder booking a rough-in and a homeowner with water coming through a ceiling need very different things from a plumber. Here is how we work with each, and what stays the same regardless.

Northern Flame technician pulling drain-cleaning cable from the back of a stocked service van

Not sure where you land?

About half of what we do arrives through general contractors and builders who need a plumbing sub who holds a schedule. The rest comes from homeowners, realtors getting a listing ready, and property managers who want one number instead of a spreadsheet of vendors. The work is the same standard in every case. What changes is how we communicate, how fast we respond, and what paperwork you get at the end.

Calgary plumber reviewing plumbing drawings with a general contractor on site

Contractors and builders

The plumbing sub Calgary builders stop worrying about. Rough-in to finish, permits and inspections handled.

Calgary plumber working tidily inside a homeowner's finished kitchen

Homeowners

Careful, tidy work in your home, including the renovation jobs Calgary's best builders bring us onto.

Calgary plumber reviewing a water heater with a realtor during a pre-listing inspection

Realtors

Fast pre-listing inspections and repairs that keep conditions met and deals alive.

Northern Flame service van outside a Calgary condo building

Property managers and businesses

One number for property managers, strata boards and small commercial. Priority response.

The constant

Different relationships. Same standard.

A journeyman does the work.

Red Seal certified, code compliant, never handed to an unsupervised apprentice. That is true on a $300 repair and a $30,000 repipe.

The quote is the price.

Written before the work starts, and the invoice matches it. No discovery fees appearing at the end.

Somebody specific is accountable.

Jay runs the company and is on the tools. When something goes wrong, and occasionally it will, there is no chain of subcontractors to disappear into.

Working with Calgary’s best

"We've built a team of skilled trades who are more than subcontractors. They're trusted colleagues and friends, committed to delivering an exceptional client experience."
Shift Projects
Calgary Renovations and Custom Homes

Ready when you are.

Tell us what is going on and Jay or someone on the team gets back to you within one
business day.

Or call 403-389-9775. Urgent calls jump the queue.

Common questions

Straight answers.

Do you prioritise trade clients over homeowners?

Contractors and account clients get scheduling priority on planned work, because their timelines have other trades stacked behind them. Emergencies go ahead of everything regardless of who is calling.

I was referred by my builder. Do I deal with you or with them?

For work inside your contractor's scope, you deal with them and we coordinate on their schedule. Anything you ask us to add directly gets its own written quote to you.

Do you take on ongoing accounts?

Yes, for property managers, strata boards and small commercial premises. There is no minimum commitment.

Is the pricing different depending on who is hiring?

The rates are the same. Trade and account clients get scheduling priority and consolidated invoicing rather than a different price list.

Whatever your role, let's talk.

Get a free quote on larger projects or call Jay directly. Contractors and urgent calls are prioritized.

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